Redefining the Care in Aged Care

Telehealth and Wellness Monitoring for Aged Care

Telehealth

Doctors, empowered with the platform’s technology and access to clinical data can now provide aged care residents with the same level of engagement and interaction via telehealth as they could in a face-to-face engagement.

  • Real time visuals of the residents ear and throat
  • Listening to heart and lungs in real time
  • Having vitals and clinical history on tap
  • Option to include the carers and family
  • Generating scripts and referrals online
  • Sending clinical notes to the relevant people

are just some of the things the doctor can do

Learn more about Health Teams

Monitoring vitals

A wellness monitoring solution where resident’s vitals can be collected automatically on a scheduled or on-demand basis by nurses or residents themselves. With automatic alerting to the relevant people for out of threshold vitals, the residents health is at the heart of the system.

  • Blood Pressure
  • Pulse and Oxygenation
  • Blood Glucose
  • Temperature
  • UTI Indicators
  • Qualitative surveys

Works for everyone involved in the care of residents

Designed specifically for aged care and benefiting all stakeholders

Aged Care Providers

  • Improved access to GP care of residents when needed
  • Avoiding unnecessary hospital admissions
  • Reduce time spent arranging GP appointments for residents
  • Reduce time following up on referrals and scripts
  • Improve compliance around clinical information documentation
  • Greater accuracy in recording vitals and following up on out of threshold vitals
  • Involvement of family and guardians in resident’s care
  • Provide greater transparency of care for the family and guardians
  • Access to a bigger pool of doctors to care for residents
  • Streamline workflow for nursing staff around resident care and health

Residents

  • Avoid unnecessary and traumatic hospital admissions
  • Access the GP sooner with Health Teams

  • Keep family members involved and informed about resident’s health
  • Residents/guardians consent to access by family
  • Have their vitals recorded on a regular basis
  • Automatically escalate out of threshold vitals to relevant people
  • Qualitative surveys to capture sentiments about their health
  • Dedicated app for residents if they are able to utilise

Doctors

  • Replicates a face to face consultation for the doctor
  • All the tools a doctor needs for an effective telehealth consultation
  • Vitals data and heart and lungs audio can be captured prior to consultations
  • Access to clinical records of resident and historical and current vitals
  • Online creation of referrals and scripts within the telehealth screen
  • Clinical notes can be sent to other doctors
  • Clinical notes can be transferred to GP's own clinical system
  • Medicare and gap payment processed within the consultation or after

Nurses

  • Dedicated app for nurses to manage their workflow
  • Telehealth appointments attended in app
  • Collection of vitals done in app
  • Reduces errors when recording resident’s vitals
  • Less time spent arranging doctor’s appointments
  • Manage scripts and referrals in the app
  • Spend more face-to-face time with residents

Carers, Guardians & Family

  • Transparency of care for guardians and family
  • Involved in resident’s care journey
  • Auto invited to Telehealth sessions
  • Access to vitals data and qualitative surveys
  • Can view and manage scripts and referrals

The doctor can really see you now

Features

Removing all the hurdles for doctors

To avoid the challenges of getting residents to the GP and unnecessary hospital admissions, the Health Teams telehealth platform replicates a face-to-face consultation and eliminates the hurdles GPs have with using traditional telehealth solutions:

  • Digital Stethoscope for doctors listen to the lungs and heart in real time
  • Throat and ear scope to view images in real time or prerecorded
  • Create online referrals and scripts within the telehealth screen
  • Capturing and transmitting notes to other providers securely
  • Medicare Billing and gap payments within the system
  • View clinical data and health summaries

Monitor wellness for optimal health

Monitoring  and quantifying the health of residents on a regular basis is an important part of Health Teams. 

  • Flexibility in how monitoring is configured and used for each facility
  • Vitals can be taken on a scheduled basis or on an on-demand basis
  • Each resident can have a unique set of vitals taken
  • Monitoring frequency can be set for each resident - daily, weekly and more
  • Devices are TGA approved
  • Blood pressure, oxygenation, pulse, temperature, weight and UTI indicators can be auto captured or manually captured
  • Four levels of alert thresholds can be set - upper level warning, upper level urgent, lower level warning and lower level urgent
  • Each level can have a different workflow for alerts
  • Multiple people can be alerted to out of threshold alerts

Communication and transparency is at the core of good care.

Health Teams is, at its core, a communication system

Caring for an elderly resident takes a team of caring, informed and involved people. Communication between team members is paramount to a successful health journey for each resident.

  • Stakeholders kept informed through access to data and regular reports
  • Team members can be auto-invited to telehealth sessions
  • Out of threshold alerts communicated to team members
  • Chat between team members can be enabled

Best in class enterprise-grade security and privacy

Your security and the privacy of resident’s data is a top priority. With best of breed technology stacks powered by Microsoft innovation and hosted in-country in a secure Azure cloud environment, the Health Teams platform conforms to the Australian Privacy Principles adopted by the Federal Government and is designed to cater for future enhancements in diagnostic devices and AI. Feel confident that data sovereignty is guaranteed, with military-grade data security applied to empower users to deliver real-time insights from one unified platform safely.  

The technology just works - 24x7

  • Hosted in the Microsoft Azure Cloud
  • Guaranteed 99.9% uptime
  • Runs on a desktop, tablet or smartphone
  • Utilises Microsoft Teams infrastructure
  • API based and integratable to other solutions
  • HL7 and FHIR based capabilities
  • Scalable architecture and capacity
  • Integrates with MYHR
  • Integrates with Facility's clinical system
  • TGA Approved Bluetooth devices for vitals - device agnostic
  • Secure and complex login credentials
  • Role based security

Learn more about our growing range of TGA approved integrated devices

Throat Scope

A tongue depressor which clips onto a phone and illuminates the area being viewed. The phone captures the images of the mouth

Weight Scale

Bluetooth Weight scale that transmits weight to the mobile and stored on the cloud database

Otoscope

An ear scope which clips onto a phone and through refraction an image of the ear canal can be viewed by the remote doctor

ThinkLabs Stethoscope

The worlds best Digital Stethoscope for Doctors to listen to hearts and lungs in real time via telehealth

The Team

Health Teams Pty Ltd was founded in 2021 by Jonathan Klug and Michael Badran, who between them have over 26 years of Digital Health experience.

We are delivering a platform to solve real challenges Aged Care providers face in providing the best possible clinical care to their residents. By empowering nurses and doctors with tools, devices and access to clinical, data health outcomes will improve for aged care residents.

We are excited by this venture as not only will it deliver workforce efficiencies for providers but it will assist elderly people in obtaining care where and when they need it whilst having their health monitored on a regular basis. It is the only system in Australia of its type for the Aged Care sector.

We have made the complexity of bringing a significant range of technologies together into a simple, easy to use platform.